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Refund Policy

Last updated October 12, 2026

Free trial

We offer a 7-day free trial with every feature, no charge and no card required. Use it to evaluate veil before subscribing.

Cooling-off period

If you subscribe and have not meaningfully used the service, you may request a full refund within 14 days of purchase.

Card subscriptions

You can cancel at any time from your account. Cancelling stops future charges and you keep access until the end of the period already paid. Started periods are not refunded pro rata, except under the cooling-off period above.

Pix payments

Pix payments unlock a fixed period. Within the cooling-off period and without real use, the refund is sent back to the same payment key.

How to request

To request a refund, email support with your account email and the payment date.

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